Accounting for the Pricing Journey

You will undoubtedly undervalue your product or services, and your pricing will be wrong; this I am sure of. It will be echoed by every seasoned business person, professional coach, and everyone in between. You will start researching and googling how to raise your prices and you’ll find over 7 million results offering you advice. Your inability to make…

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Open-Source CMS Security In The Enterprise

Regardless of the size of your organization, the security challenges with open-source Content Management Systems (CMS) security are the same. In the enterprise the issue stems not from the technology or existing processes, but the fact that security is slipping through our fingers. We’ve made it too difficult for our counter parts in marketing and sales, and where there…

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Impacts of a Website Compromise

The threats of a compromise are real, and are not specific to operating an online store. Attackers find value in a number of things, some of which include your audience and resources. In this webinar I spend some time exploring a number of the impacts we should all be aware of as website owners. I…

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The Fallacy of Measuring Everything

We have all been in those talks. You know, the ones in which they are telling you to measure all things? Test everything!!! The one in which they share the secret to achieving a 300% growth! How it’s impossible to make a decision without data? How data will set you free? You know, the talks that…

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Accounting for Irate Customers

What is it about customer support that drives us mad? Not just for those of us that manage and provide customer support, but ourselves as consumers. Is it that as a society we have lost all faith in the ability to get what we perceive to be quality service that we immediately begin each engagement with…

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WordCamp US 2015: Navigating Today’s Website Threats!!

Recently I spoke at WordCamp US 2015 on the topic WordPress Security — Navigating Today’s Website Threats!!  WordPress is one of the most recognized website CMS platform available in the market. Dominating over 25% of the websites on the web, and over 50% of the CMS-based websites, it’s no surprise that it’s the preferred technology…

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