Lessons Learned Playing With Pricing
When we first started, our pricing by all accounts was absurdly low. In my last post I chronicled the details of our pricing journey at Sucuri. Developers were finding that the cost was low enough that it was easier to send websites to us rather than invest their time, that could, at the time, run $40…
Read MoreAccounting for the Pricing Journey
You will undoubtedly undervalue your product or services, and your pricing will be wrong; this I am sure of. It will be echoed by every seasoned business person, professional coach, and everyone in between. You will start researching and googling how to raise your prices and you’ll find over 7 million results offering you advice. Your inability to make…
Read MoreOpen-Source CMS Security In The Enterprise
Regardless of the size of your organization, the security challenges with open-source Content Management Systems (CMS) security are the same. In the enterprise the issue stems not from the technology or existing processes, but the fact that security is slipping through our fingers. We’ve made it too difficult for our counter parts in marketing and sales, and where there…
Read MoreImpacts of a Website Compromise
The threats of a compromise are real, and are not specific to operating an online store. Attackers find value in a number of things, some of which include your audience and resources. In this webinar I spend some time exploring a number of the impacts we should all be aware of as website owners. I…
Read MoreThe Fallacy of Measuring Everything
We have all been in those talks. You know, the ones in which they are telling you to measure all things? Test everything!!! The one in which they share the secret to achieving a 300% growth! How it’s impossible to make a decision without data? How data will set you free? You know, the talks that…
Read MoreAccounting for Irate Customers
What is it about customer support that drives us mad? Not just for those of us that manage and provide customer support, but ourselves as consumers. Is it that as a society we have lost all faith in the ability to get what we perceive to be quality service that we immediately begin each engagement with…
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