It’s been about three years since I last wrote about social media, specifically its affects on businesses. Unfortunately, nothing has changed, albeit one could argue it’s affects have intensified.
No one reading this should be a stranger to the polarizing affect social media can have on society. We’ve seen how it can topple governments, dismantle organizations, amplify social debates, and positively and adversely affect a wide range of other issues and topics. So in reality, nothing of what I say here in this post should be surprising, and yet I feel so compelled to share my thoughts.