A few months back I was working with a customer that was having the worst day of their lives. Attackers had taken full control of their most critical digital asset – their domains and the domains of their customers.
The organization affected was an agency. They built and managed sites for their customers and in a relatively short period they lost access to their site and their emails. In this article I’ll share what happened, and offer tips that would have made things a lot harder for the attackers to hijack their domains.